Communication Skills are the abilities used when giving and receiving different kinds of information. Communication Skills involve listening, speaking, observing, and emphasizing. Great communicators choose their words well, understand their audience, and connect with them at the right time and place. Communication helps build relationships by allowing people to share their experiences and needs; it helps to build connection to others.
Health Literacy and clear communication are key to improving health and the quality of health care.
A sample from the Cochrane Library. Please run a search yourself, the database is updated daily.