Faculty Development - Rowan-Virtua SOM: Effective Feedback

Available for Rowan-Virtua SOM Faculty and Volunteer Faculty

• TeachingPhysician - Feedback
  (For a username/password, please contact garwoods@rowan.edu)
• Feedback Questions Worksheet
  Review your process for providing and receiving feedback
• Print & Post
  • One-Minute Preceptor (OMP)
  • Ask-Tell-Ask (ATA)
• Preceptor Quick Reference: Assessing Student Clinical Performance on Core Clerkship Rotations
  • Video/Recording (12:10)
  • Quick Reference Guide

AAMC's MedEd Portal

• Case Studies for Recognizing Appropriate and Inappropriate Behaviors in the Clinical Learning Environment
• Residents as Educators: Giving Feedback
• Giving Effective Feedback: A Faculty Development Online Module and Workshop
• Constructing a Shared Mental Model for Feedback Conversations: Faculty Workshop Using Video Vignettes Developed by Residents

Frank H. Netter MD School of Medicine

• TOLD ME (To Learn & Develop for Medical Educators) Podcast
  3 Episodes on Feedback

Johns Hopkins

• Giving Feedback
• Eliciting Feedback
• One Minute Preceptor (Video and Exercises)

Mayo Clinic

• One Minute Preceptor

The University of Alabama at Birmingham (UAB) School of Medicine

• MedEd Moments: Giving Feedback

Uniformed Services University of the Health Sciences (USUHS)

• Learning to Give Feedback

Virginia Apgar Academy of Medical Educators

• Quick Teaching Tip: Feedback

EM Takeaway

• Teaching Takeaway: One-Minute Preceptor

• Bing-You, R., Hayes, V., Palka, T., Ford, M., & Trowbridge, R. (2018). The art (and artifice) of seeking feedback: clerkship students’ approaches to asking for feedback. Academic Medicine, 93(8), 1218-1226.
• Crommelinck, M., & Anseel, F. (2013). Understanding and encouraging feedback‐seeking behaviour: a literature review. Medical education, 47(3), 232-241.
• Ende, J. (1983). Feedback in clinical medical education. JAMA, 250(6), 777-781.
• Gigante, J., Dell, M., & Sharkey, A. (2011). Getting beyond “good job”: how to give effective feedback. Pediatrics, 127(2), 205-207.
• Kelly, E., & Richards, J. B. (2019). Medical education: giving feedback to doctors in training. BMJ, 366.
• Kornegay, J. G., Kraut, A., Manthey, D., Omron, R., Caretta‐Weyer, H., Kuhn, G., ... & Yarris, L. M. (2017). Feedback in medical education: a critical appraisal. AEM education and training, 1(2), 98-109.
• Ramani, S., Könings, K. D., Ginsburg, S., & van der Vleuten, C. P. (2019). Twelve tips to promote a feedback culture with a growth mind-set: Swinging the feedback pendulum from recipes to relationships. Medical teacher, 41(6), 625-631.
• Ramani, S., Könings, K. D., Mann, K. V., Pisarski, E. E., & van der Vleuten, C. P. (2018). About politeness, face, and feedback: exploring resident and faculty perceptions of how institutional feedback culture influences feedback practices. Academic Medicine, 93(9), 1348-1358.

Video

• The Annie E. Casey Foundation: Give Feedback with Situation-Behavior-Impact (SBI) (4:41)
• Forward Focus: Constructive Feedback for Managers – Giving Feedback Effectively (5:06; SBI at 3:30)
• Harvard Business Review:  Get Better at Receiving Feedback (6:17)
• 5 Words That Will Improve Your Ability to Receive Feedback (5:14)

Books

• Marcum, D., Smith, S., & Smith, S. B. (2008). Egonomics: What makes ego our greatest asset (or most expensive liability). Simon and Schuster.
• Stone, D., Heen, S., & Patton, B. (2010). Difficult conversations: How to discuss what matters most. Penguin.
• Stone, D., & Heen, S. (2014). Thanks for the Feedback: The Science and Art of Receiving Feedback Well. Harvard Negotiation Project.

Articles/Websites

• Alliance for Clinical Education - Fragile Snowflakes or Feedback-Starved Learners? Finding the Middle Ground in Medical Education
• Brene Brown - Engaged Feedback Checklist
• Center for Creative Leadership (CCL) - Immediately Improve Talent Development With Our SBI Feedback Model
• Development Dimensions International (DDI) - What is the STAR Format?
• Harvard Business Review -
  • How Humble Leadership Really Works
  • Encourage Your Employees to Give You Critical Feedback
  • How to Take Criticism Well
• Forbes - Preparing for Critical Feedback
• FastCompany - Forget The “Praise Sandwich”: Five Better Ways To Give Good Feedback
• MindTools
  • Giving Feedback
  • The Situation-Behavior-Impact™ Feedback Tool

Feedback - Reflecting on your practice
6/27/25, 7am-8am

Presenter:
Steve Garwood, EdD, Director of Faculty Development

Materials

• Recording (with Verification; 55:57)
• Recording (55:57)
• Presentation (PDF)
• Related 
  • Faculty Development Guide: Feedback
  • Stone, D., & Heen, S. (2015). Thanks for the Feedback: The Science and Art of Receiving Feedback Well. Penguin
  • Heen, S., & Stone, D. (2014). Find the coaching in criticism. Harvard Business Review, 92(1/2), 108-111.
  • Harvard Business Review - Get Better at Receiving Feedback (Video; 6:17)

Receiving & Providing Feedback
9/20/24, 7am-8am
Presenter: Steve Garwood, EdD
Director, Faculty Development, Rowan-Virtua SOM

Materials:

• Recording (with Verification; 54:01)
• Recording (54:01)
• Presentation (PDF)
• Related:
  • Book(s):
    • Stone, D., & Heen, S. (2015). Thanks for the feedback: The science and art of receiving feedback well. Penguin.
  • Article(s):
    • Heen, S., & Stone, D. (2014). Find the coaching in criticism. Harv Bus Rev, 92, 108-111
    • Center for Creative Leadership - Improve Talent Development With Our SBI Feedback Model
    • Reddy, S. T., Zegarek, M. H., Fromme, H. B., Ryan, M. S., Schumann, S. A., & Harris, I. B. (2015). Barriers and Facilitators to Effective Feedback: A Qualitative Analysis of Data From Multispecialty Resident Focus Groups. Journal of graduate medical education, 7(2), 214–219
  • Video(s):
    • Harvard Business Review - Get Better at Receiving Feedback (6:17)

Providing Feedback - Ask-Tell-Ask & What-Why-What
3/15/24, 7am-8am
Presenters:

• Michele Tartaglia, DO, FACOOG, CS, Assistant Dean of Clinical Education, Rowan-Virtua SOM
• Steve Garwood, EdD, Director of Faculty Development & Interim Chair, DEI Committee, Rowan-Virtua SOM

Materials:

• Recording (with Verification; 47:33)
• Recording (47:33)
• Presentation (PDF)

Providing Feedback with the Situation-Behavior-Impact (SBI) Framework
12/13/23, 7am-8am
Presenter:
Steve Garwood, EdD, Director of Faculty Development

Materials:

• Recording (with Verification; 49:12)
• Recording (49:12)
• Presentation
• Handout (Scenarios & Resources)