Faculty Development - Rowan-Virtua SOM: Effective Feedback

Available for Rowan-Virtua SOM Faculty and Volunteer Faculty

• TeachingPhysician - Feedback
  (For a username/password, please contact garwoods@rowan.edu)
• Feedback Questions Worksheet
  Review your process for providing and receiving feedback
• Print & Post
  • One-Minute Preceptor (OMP)
  • Ask-Tell-Ask (ATA)
• Preceptor Quick Reference: Assessing Student Clinical Performance on Core Clerkship Rotations
  • Video/Recording (12:10)
  • Quick Reference Guide

AAMC's MedEd Portal

• Case Studies for Recognizing Appropriate and Inappropriate Behaviors in the Clinical Learning Environment
• Residents as Educators: Giving Feedback
• Giving Effective Feedback: A Faculty Development Online Module and Workshop
• Constructing a Shared Mental Model for Feedback Conversations: Faculty Workshop Using Video Vignettes Developed by Residents

Frank H. Netter MD School of Medicine

• TOLD ME (To Learn & Develop for Medical Educators) Podcast
  3 Episodes on Feedback

Johns Hopkins

• Giving Feedback
• Eliciting Feedback
• One Minute Preceptor (Video and Exercises)

Mayo Clinic

• One Minute Preceptor

The University of Alabama at Birmingham (UAB) School of Medicine

• MedEd Moments: Giving Feedback

Uniformed Services University of the Health Sciences (USUHS)

• Learning to Give Feedback

Virginia Apgar Academy of Medical Educators

• Quick Teaching Tip: Feedback

EM Takeaway

• Teaching Takeaway: One-Minute Preceptor

• Bing-You, R., Hayes, V., Palka, T., Ford, M., & Trowbridge, R. (2018). The art (and artifice) of seeking feedback: clerkship students’ approaches to asking for feedback. Academic Medicine, 93(8), 1218-1226.
• Crommelinck, M., & Anseel, F. (2013). Understanding and encouraging feedback‐seeking behaviour: a literature review. Medical education, 47(3), 232-241.
• Ende, J. (1983). Feedback in clinical medical education. JAMA, 250(6), 777-781.
• Gigante, J., Dell, M., & Sharkey, A. (2011). Getting beyond “good job”: how to give effective feedback. Pediatrics, 127(2), 205-207.
• Kelly, E., & Richards, J. B. (2019). Medical education: giving feedback to doctors in training. BMJ, 366.
• Kornegay, J. G., Kraut, A., Manthey, D., Omron, R., Caretta‐Weyer, H., Kuhn, G., ... & Yarris, L. M. (2017). Feedback in medical education: a critical appraisal. AEM education and training, 1(2), 98-109.
• Ramani, S., Könings, K. D., Ginsburg, S., & van der Vleuten, C. P. (2019). Twelve tips to promote a feedback culture with a growth mind-set: Swinging the feedback pendulum from recipes to relationships. Medical teacher, 41(6), 625-631.
• Ramani, S., Könings, K. D., Mann, K. V., Pisarski, E. E., & van der Vleuten, C. P. (2018). About politeness, face, and feedback: exploring resident and faculty perceptions of how institutional feedback culture influences feedback practices. Academic Medicine, 93(9), 1348-1358.

Video

• The Annie E. Casey Foundation: Give Feedback with Situation-Behavior-Impact (SBI) (4:41)
• Forward Focus: Constructive Feedback for Managers – Giving Feedback Effectively (5:06; SBI at 3:30)
• Harvard Business Review:  Get Better at Receiving Feedback (6:17)
• 5 Words That Will Improve Your Ability to Receive Feedback (5:14)

Books

• Marcum, D., Smith, S., & Smith, S. B. (2008). Egonomics: What makes ego our greatest asset (or most expensive liability). Simon and Schuster.
• Stone, D., Heen, S., & Patton, B. (2010). Difficult conversations: How to discuss what matters most. Penguin.
• Stone, D., & Heen, S. (2014). Thanks for the Feedback: The Science and Art of Receiving Feedback Well. Harvard Negotiation Project.

Articles/Websites

• Center for Creative Leadership (CCL) - Immediately Improve Talent Development With Our SBI Feedback Model
• Development Dimensions International (DDI) - What is the STAR Format?
• Harvard Business Review -
  • How Humble Leadership Really Works
  • Encourage Your Employees to Give You Critical Feedback
  • How to Take Criticism Well
• Forbes - Preparing for Critical Feedback
• FastCompany - Forget The “Praise Sandwich”: Five Better Ways To Give Good Feedback
• MindTools
  • Giving Feedback
  • The Situation-Behavior-Impact™ Feedback Tool
    
• Brenee Brown - Engaged Feedback Checklist

Providing Feedback - Ask-Tell-Ask & What-Why-What
3/15/24, 7am-8am
Presenters:

• Michele Tartaglia, DO, FACOOG, CS, Assistant Dean of Clinical Education, Rowan-Virtua SOM
• Steve Garwood, EdD, Director of Faculty Development & Interim Chair, DEI Committee, Rowan-Virtua SOM

Learning Objectives:
Upon completion of this webinar, attendees will be able to:

1. Explain the importance of providing actionable formative feedback in clinical settings
2. Describe the Ask-Tell-Ask & What-Why-What methods of providing feedback.
3. Utilize the Ask-Tell-Ask & What-Why-What methods to provide meaningful and actionable feedback to students.

Materials:

• Recording (with Verification; 47:33)
• Recording (47:33)
• Presentation (PDF)

---

Providing Feedback with the Situation-Behavior-Impact (SBI) Framework
12/13/23, 7am-8am
Presenter:
Steve Garwood, EdD, Director of Faculty Development

Learning Objectives:
Upon completion of this webinar, attendees will be able to:

1. Describe the qualities of effective feedback.
2. Explain how to utilize the Situation-Behavior-Impact (SBI) feedback framework in various settings.
3. Apply the SBI feedback framework.

Materials:

• Recording (with Verification; 49:12)
• Recording (49:12)
• Presentation
• Handout (Scenarios & Resources)

---

Providing Effective Feedback – Reflecting On Your Practice
12/20/22, 7am-8am
Presenter: Steve Garwood, EdD, Rowan-Virtua SOM, Director, Faculty Development

Learning Objectives:
Upon completion of this session, attendees will be able to:

1. Describe qualities of effective feedback
2. Review their feedback practices and processes
3. Formulate methods to improve the feedback they provide

Materials:

• Recording (with Verification; 51:15; link to session from 6/10/22)
• Recording (55:06)
• Materials
  • Feedback Reflection Worksheet
• Resources of Interest
  • Stone, D., & Heen, S. (2015). Thanks for the Feedback: The Science and Art of Receiving Feedback Well. Penguin
  • Harvard Business Review - Get Better at Receiving Feedback (Video; 6:17)

---

GME Grand Rounds: Delivering and Receiving Feedback
12/13/22, 7am-8am
Presenter: Steve Garwood, EdD, Rowan-Virtua SOM, Director, Faculty Development

Learning Objectives:
Upon completion of this session, attendees will be able to:

1. Summarize qualities of effective feedback
2. Identify barriers and triggers which make feedback challenging to receive
3. Implement practices for managing triggers and positively receiving and discussing feedback
4. Describe practices for delivering feedback for growth and learning

Materials:

• Recording (with Verification; 57:31)
• Recording (57:31)
• Presentation
• Resources of Interest
  • Stone, D., & Heen, S. (2015). Thanks for the Feedback: The Science and Art of Receiving Feedback Well. Penguin
  • Harvard Business Review - Get Better at Receiving Feedback (Video; 6:17)

---

GME Faculty Development Seminar
6/10/22, 7:30am-10:30am

• Providing Effective Feedback – Reflecting On Your Practice
  Presenter: Steve Garwood, EdD, Rowan-Virtua SOM, Director, Faculty Development
  • Recording (51:15)
  • Presentation
  • Feedback Worksheet